DGCustomerfirst Survey @ www.dgcustomerfirst.com – Dollar General Survey

www.dgcustomerfirst.com: Dollar General is making continuous efforts to improve and maintain guest satisfaction levels. Through the Dollar General guest satisfaction survey, they are collecting the views and opinions of guests. They are conducting the survey because of increased competition, companies are enhancing guest satisfaction and keeping their existing guests rather than allocating additional resources to chase new ones because the effort of holding existing guest is much easier than getting new ones.

By participating in the survey the company is providing an opportunity for you to speak with an open mind. Through the survey, the company can know the satisfaction level of the customer about their products and their services. The company collects reviews from customers and makes better decisions. Dollar General needs to know your likes, dislikes, and any areas that may need improvement. The company has even changed and expanded its menu in response to the customer’s needs and desires.

The survey takes only a few minutes to participate. In the survey, the Dollar General asks simple questions about your experience when you visit their place. The data of the customers who participated in the survey are kept confidential. Your participation in the survey will help the company for its growth. In addition, you will get a confirmation code, which you can use on your next visit to your local Dollar General. To redeem, you simply need to write down the code in the space provided on your Dollar General receipt.

DGCustomerfirst – www.DGCustomerfirst.com

Dollar General Corporation is an American chain of variety stores. The first store was started in the year 1939 by J.L. Turner. The headquarters of the restaurant is in 100 Mission Ridge, Goodlettsville, Tennessee, United States. Michael M. Calbert is the Chairman and Todd Vasos is the CEO of the company.  The company sells products like clothing, cleaning supplies, Home decors, health and beauty, aids, pet supplies, toys, seasonal items, and groceries. The estimated revenue of the company is $20.349 billion. The store has 14,000 locations all over the world.

dollar general

Coming to the history of the grocery chain, The company Cal Turner co-founded went public as Dollar General Corporation in 1968, posting annual sales of more than $40 million and net income in excess of $1.5 million. In 2000 Dollar General opened a new corporate headquarters in Goodlettsville, Tennessee. By the end of 2000 sales at Dollar General exceeded $4 billion. Cal Jr. retired in 2002 and was succeeded by David Perdue in 2003. Dollar General entered the grocery market with the establishment of Dollar General Market in 2003. In 2004 Dollar General expanded to low-cost Asian markets by opening a sourcing office in Hong Kong. On June 21, 2007, CEO David Perdue announced his resignation leaving David Bere as interim CEO.

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www.dgcustomerfirst.com – Dollar General Survey:

As a part of the transition to a privately held company, Dollar General assessed each location at the end of its lease against a model known as “EZ Stores”. This assessment included evaluating whether the location had a loading dock, garbage dumpsters, adequate parking, and acceptable profitability. Effective June 3, 2015, Chief Operating Officer Todd Vasos replaced Rick Dreiling as chief executive. Dreiling remained as senior advisor and chairman until his retirement in January 2016. Dollar General’s 13th distribution center opened in San Antonio, Texas on June 6, 2016, with a local investment of $100 million and the creation of over 500 jobs. Dollar General plans to open 900 new stores in 2018. Also in 2017, Dollar General acquired Dollar Express, a spinoff from the Family Dollar-Dollar Tree deal, and converted the store.

Dollar General became the sponsor of the Dollar General Bowl, formerly the GoDaddy Bowl, in 2016. Apart from this the subsidiaries of the company are Dolgencorp, Dollar General Global Sourcing, and the Dollar General Literacy Foundation.

How To Win Dollar general $1000 Cash Survey Sweepstakes:

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Needs:

1.  A receipt from a recent purchase made at a Dollar General store.
2. To participate in the survey you should be at least 18 years or older.
3. A computer or smartphone.
4. Internet access.
5. An email account.
6. Should be a resident of the US.
7. The winner is obliged to sign and return an Affidavit of Eligibility and a Liability and Publicity Release and a W-9 Tax identification form within 10 days of notification of having won a prize.
8. All taxes are solely the responsibility of the prize winner.

Survey Details

Coupon prize $3 off $15 coupon
Sweepstakes prize $100 gift card
# of Sweepstakes Prizes Awarded 4 per entry period
Location US & District of Columbia
Age 18+
Entry Limit per entry period 1

Instructions:

1. Visit official website using your computer or smartphone.
2. Select your language.
3. Enter the 7 digit Survey Code and time of your visit which is available on your recent receipt.
3. Answer the survey questions according to your experience with the Dollar General store. Did you feel you served quickly and efficiently? Did you find what you were looking for easily? These are some of the questions that you may be asked. Rate your answers according to your experience.
4. Once the survey questions are completed you can enter your contact details to be in the draw to win $1000 cash in the monthly sweepstakes draw.
5. On completion, you may also receive a Dollar General Coupon to use on your next visit.

Additional information:

Dollar General Survey sweepstakes page: official website
Dollar General official website: www.dollargeneral.com
Dollar General Sweepstakes privacy policy: official website.

114 thoughts to “DGCustomerfirst Survey @ www.dgcustomerfirst.com – Dollar General Survey”

  1. Hello,
    Love your stores, love them so much, would like one in our community. White Mts NH N.Woodstock NH Storefront available on Main St Rt 3.N.Woodstock NH.03262.One Building w/,basement TWO section TWO doors. Can be Joined together as in the past or run separately.Both are empty as of this week.NEED a store like Dollar General.Others were not practical. Tourist town and community as well as Family’s. Swimming in park. Need TUBES, swimming interest. Ski area 2 miles from Center of Town, Loon Mt Lincoln NH East Rt 3 intersection Rt 112 . Ice Castles located 2 miles from town on Rt 112 West towards Lost River Attractions.Motels, Clark’s Trained Bears And Whales Tale Swimming and Park, all in Vicinity ,main street parking as well as Off Street Parking.
    We are locals, lived here all our lives. Come and take a look.

  2. Couldn’t take the survey, but that’s ok. I visited your store in Risingsun, Oh. I must say I was very surprised at how clean and organized it was. I was specially surprised to see fresh vegetables. That is a great idea. The cashier was very friendly, so was the assistant. I stopped in to get trash bags and come out $35 dollars later, I’m not a shopper but I just kept walking around admiring everything and picking up items. I was very impressed

  3. Hello,
    My name is Yvonne. I would like to congratulate on the great outstanding work of MEME employed at store 17081. She has done and outstanding job in advertising the store clearance sales. She work to closing to make sure all signs are posted for the customers.. The stores look great especially the clearance section. I have the take pictures of their sale items to find them in other store. The store manager has also done a great job in training her team to make their store great…

    Thank you for giving the community a store that care about the people.

    Great Job..MeMe employee..

  4. the Dollar General that I went to a great service but my only complaint is I wish that they would tidy up around the outside to make it look more appealing for incoming customers. Other than that is 5 out of 5 for me

  5. Austin store#03913 manager Jacob and his cashier went over and beyond to help
    me today. I need a particular item and they were out of stock. But that didn’t stop
    them! Jacob found that the item was on the next truck and I will be able to get it
    by the end of the week. He did not hesitate to help me immediately! Thank you
    Jacob and sweet cashier!!!

  6. Doing survey prompted by the very helpful Lila at the Arlington, VT store. The manager is a little rough around the edges but I guess you get what you pay for.

  7. To do this, the DG chain offers a DGCustomerFirst survey where customers can give the chain feedback they can use to improve future customer experience.

  8. The staff in DG Store at 19249 customer service is horrible i come in that store everyday. I cant honestly say there had been a time when I was in there and the service was good. Only thing in that store that is good is the prices of the items an the products that are being sold. Need new management an staff . Manager is rude to everyone, slow dude the flirts with everyone an fat chick she flirts with everyone, my fiancee doesn’t come in their because they all make us uncomfortable an when u say something to the all the say quote “If u don’t like the service we are not the only DG store try the one in Delhi”. I really Don’t think nobody should treat repeated or any customer like that. Please

  9. DollarGeneral store number 13575. 25720 Fairvew Ave Hemet CA 92544. I go in store all the all employees Mo and Amanda chearl pam all girls great and manager Kelly greet you by your name i would tell aother they all work veay hard

  10. I live in Silver Springs, Florida and for years I would go to the dollar store there. I noticed recently how unkempt the store was items were scattered all around and not too many workers. But being in a rush today, I did go back and it looked like the old store again. The store was clean and the employees were so nice. I will be back in there again soon.

  11. Basically, the survey provides the management an inside look at the experience customers has when entering their stores. Are the employees friendly? Are they following protocol? Are the items priced right? Are the items stocked properly? These questions and their answers give the management team a good idea of the current status of the specific store and what can be done to address (or reward) reports from customers.

  12. CANT GET ON YOUR SURVEY SITE TO WIN CASH. MY LOCAL PEOPLE ARE GREAT KEEP ME GOING ONLY PROBLEM I EVER HAVE IS CORPORATE TOO STIFF EX SURVEY I CANT TAKE

  13. Stopped in to grab milk and 1/2n1/2. Sales register gal very friendly and double bagged for me. We have a great store in Saranac Lake, NY

  14. I put my phone number in for the digital coupon. My coupon was clicked for “save $5 when you spend $25” the thing said 49 coupons found. But it did not give me my $5 off. But I didnt notice until I had already paid. It says only saved $2. I also had a backup paper coupon (for the $5 off) because this has happened many times. But it was to late to fix the issue. My account on dg.com coupons still shows the $5 off. I’m still in the parking lot… Why does this keep happening to me? I shop at dollar general multiple times every single week. I am so aggravated over this. It has happened to me 3 times in the past few months and I hope there is something that can be done to fix this problem. I really wish I could receive my discount. I just spent $63.32. I am a loyal customer who deserves my money back. Please let me know if there is anything I can do to get my deserved discount.

  15. Have tried to take survey, but unable to due to computer site not allowing input. Store 00921 in Philippi,Wv recently redone is under staffed and employees must be very tired to be so rude. Old store was always pleasant . Willtry to not go back,

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